This Policy isincorporated into, and is subject to, the Processa Terms of Service.Capitalized terms used but not defined in this Policy have the meaning given tothem in the Processa Terms of Service.
Client– a customer of Processa.
ClientData – personal data, business information such as PR, RFI, PO, OrderConfirmation, Invoices.
PersonalData – means any information relating to an identified or identifiable naturalperson.
User– an employee, agent, representative of Client.
Visitor– an individual other than User, who has no access to the restricted areas ofthe Site or Service.
We collect differenttypes of information from or through the Service. The legal bases for Processa’sprocessing of personal data are primarily that the processing is necessary forproviding the Service in accordance with Processa’s Terms of Service and thatthe processing is carried out in Processa’s legitimate interests, which arefurther explained in the section “How We Use the Information We Collect” ofthis Policy. We may also process data upon your consent, asking for it asappropriate.
User-providedInformation. When you use the Service, as a User or as a Visitor, you may provide,and we may collect Personal Data. Examples of Personal Data include name, emailaddress, mailing address, mobile phone number, and credit card or other billinginformation. Personal Data also includes other information, such as geographicarea or preferences, when any such information is linked to information thatidentifies a specific individual. You may provide us with Personal Data invarious ways on the Service. For example, when you register for an Account, usethe Service, post Client Data, interact with other users of the Service throughcommunication or messaging capabilities, or send us customer service relatedrequests.
InformationCollected by Clients. A Client or User may store or upload into theService Client Data. Processa has no direct relationship with the individualswhose Personal Data it hosts as part of Client Data. Each Client is responsiblefor providing notice to its customers and third persons concerning the purposefor which Client collects their Personal Data and how this Personal Data isprocessed in or through the Service as part of Client Data.
“AutomaticallyCollected" Information. When a User or Visitor uses the Service, we mayautomatically record certain information from the User’s or Visitor’s device byusing various types of technology, including cookies, “clear gifs" or “webbeacons.” This “automatically collected" information may include IPaddress or other device address or ID, web browser and/or device type, the webpages or sites visited just before or just after using the Service, the pagesor other content the User or Visitor views or interacts with on the Service,and the dates and times of the visit, access, or use of the Service. We alsomay use these technologies to collect information regarding a Visitor or User’sinteraction with email messages, such as whether the Visitor or User opens,clicks on, or forwards a message. This information is gathered from all Usersand Visitors.
Informationfrom Other Sources. We may obtain information, including Personal Data,from third parties and sources other than the Service, such as our partners,advertisers, credit rating agencies, and Integrated Services. If we combine orassociate information from other sources with Personal Data that we collectthrough the Service, we will treat the combined information as Personal Data inaccordance with this Policy.
We use the informationthat we collect in a variety of ways in providing the Service and operating ourbusiness, including the following:
We use the information -other than Client Data - to operate, maintain, enhance and provide all featuresof the Service, to provide the services and information that you request, torespond to comments and questions and to provide support to users of theService. We process Client Data solely in accordance with the directionsprovided by the applicable Client or User.
We use the information -other than Client Data - to understand and analyze the usage trends andpreferences of our Visitors and Users, to improve the Service, and to developnew products, services, feature, and functionality. Should this purpose requireProcessato process Client Data, then the data will only be used in anonymizedor aggregated form.
We may use a Visitor’sor User’s email address or other information – other than Client Data – tocontact that Visitor or User (i) for administrative purposes such as customerservice, to address intellectual property infringement, right of privacyviolations or defamation issues related to the Client Data or Personal Dataposted on the Service or (ii) with updates on promotions and events, relatingto products and services offered by us and by third parties we work with. Youhave the ability to opt-out of receiving any promotional communications asdescribed below under “Your Choices.”
Cookiesand Tracking Technologies
We use automaticallycollected information and other information collected on the Service throughcookies and similar technologies to: (i) personalize our Service, such asremembering a User’s or Visitor’s information so that the User or Visitor willnot have to re-enter it during a visit or on subsequent visits; (ii) providecustomized advertisements, content, and information; (iii) monitor and analyzethe effectiveness of Service and third-party marketing activities; (iv) monitoraggregate site usage metrics such as total number of visitors and pages viewed;and (v) track your entries, submissions, and status in any promotions or otheractivities on the Service.
We take measures toprotect the technical information collected by our use of Google Analytics. Thedata collected will only be used on a need to know basis to resolve technicalissues, administer the Site and identify visitor preferences; but in this case,the data will be in non-identifiable form. We do not use any of thisinformation to identify Visitors or Users.
Except as described inthis Policy, we will not intentionally disclose the Personal Data or ClientData that we collect or store on the Service to third parties without theconsent of the applicable Visitor, User or Client. We may disclose informationto third parties if you consent to us doing so, as well as in the followingcircumstances:
Any information that youvoluntarily choose to include in a Public Area of the Service, such as a publicprofile page, will be available to any Visitor or User who has access to thatcontent.
We work with third partyservice providers who provide website, application development, hosting,maintenance, and other services for us. These third parties may have access to,or process Personal Data or Client Data as part of providing those services forus. We limit the information provided to these service providers to that whichis reasonably necessary for them to perform their functions, and our contractswith them require them to maintain the confidentiality of such information.
NonPersonally Identifiable Information
We may make certainautomatically-collected, aggregated, or otherwise non-personally-identifiableinformation available to third parties for various purposes, including (i)compliance with various reporting obligations; (ii) for business or marketingpurposes; or (iii) to assist such parties in understanding our Clients’, Users’and Visitors’ interests, habits, and usage patterns for certain programs,content, services, and/or functionality available through the Service.
LawEnforcement, Legal Process and Compliance
We may disclose PersonalData or other information if required to do so by law or in the good-faithbelief that such action is necessary to comply with applicable laws, inresponse to a facially valid court order, judicial or other government subpoenaor warrant, or to otherwise cooperate with law enforcement or othergovernmental agencies.
We also reserve theright to disclose Personal Data or other information that we believe, in goodfaith, is appropriate or necessary to (i) take precautions against liability,(ii) protect ourselves or others from fraudulent, abusive, or unlawful uses oractivity, (iii) investigate and defend ourselves against any third-party claimsor allegations, (iv) protect the security or integrity of the Service and anyfacilities or equipment used to make the Service available, or (v) protect ourproperty or other legal rights, enforce our contracts, or protect the rights,property, or safety of others.
We respect your privacyrights and provide you with reasonable access to the Personal Data that you mayhave provided through your use of the Services. If you wish to access or amendany other Personal Data we hold about you, or to request that we delete anyinformation about you that we have obtained from an Integrated Service, you maycontact us as set forth in the “How to Contact Us” section. At your request, wewill have any reference to you deleted or blocked in our database.
You may update, correct,or delete your Account information and preferences at any time by accessingyour Account settings page on the Service. Please note that while any changesyou make will be reflected in active user databases instantly or within areasonable period of time, we may retain all information you submit forbackups, archiving, prevention of fraud and abuse, analytics, satisfaction oflegal obligations, or where we otherwise reasonably believe that we have alegitimate reason to do so.
You may decline to sharecertain Personal Data with us, in which case we may not be able to provide toyou some of the features and functionality of the Service.
At any time, you mayobject to the processing of your Personal Data, on legitimate grounds, exceptif otherwise permitted by applicable law.
You may opt out from thecollection of navigation information about your visit to the Site by GoogleAnalytics by using the Google Analytics Opt-outfeature.
Optingout from Commercial Communications
If you receivecommercial emails from us, you may unsubscribe at any time by following theinstructions contained within the email or by sending an email to the addressprovided in the “How to Contact Us” section.
Please be aware that ifyou opt-out of receiving commercial email from us or otherwise modify thenature or frequency of promotional communications you receive from us, it maytake up to ten (10) business days for us to process your request. Additionally,even after you opt-out from receiving commercial messages from us, you willcontinue to receive administrative messages from us regarding the Service.
Processa has no directrelationship with the Client’s customers or third party whose Personal Data itmay process on behalf of a Client. An individual who seeks access, or who seeksto correct, amend, delete inaccurate data or withdraw consent for furthercontact should direct his or her query to the Client or User they deal withdirectly. If the Client requests Processa to remove the data, we will respondto its request within thirty (30) days. We will delete, amend or block accessto any Personal Data that we are storing only if we receive a written requestto do so from the Client who is responsible for such Personal Data, unless wehave a legal right to retain such Personal Data. We reserve the right to retaina copy of such data for archiving purposes, or to defend our rights inlitigation. Any such request regarding Client Data should be addressed asindicated in the “How to Contact Us” section, and include sufficientinformation for Processato identify the Client or its customer or third partyand the information to delete or amend.
The Service may contain featuresor links to web sites and services provided by third parties. Any informationyou provide on third-party sites or services is provided directly to theoperators of such services and is subject to those operators’ policies, if any,governing privacy and security, even if accessed through the Service. We arenot responsible for the content or privacy and security practices and policiesof third-party sites or services to which links or access are provided throughthe Service. We encourage you to learn about third parties’ privacy andsecurity policies before providing them with information.
Interest basedadvertising is the collection of data from different sources and acrossdifferent platforms in order to predict an individual’s preferences or interestand to deliver to that individual, or his/her computer, smartphone or tablet,advertising based on his/her assumed preference or interest inferred from thecollection of data pertaining to that individual or others who may have asimilar profile or similar interests.
We work with a varietyof third parties to attempt to understand the profiles of the individuals whoare most likely to be interested in the Processa products or services so thatwe can send them promotional emails, or serve our advertisements to them on thewebsites and mobile apps of other entities.
These third partiesinclude: (a) advertising networks, which collect information about a person’sinterests when that person views or interacts with one of their advertisements;(2) attribution partners, which measure the effectiveness of certainadvertisements; and (3) business partners, which collect information when aperson views or interacts with one of their advertisements.
In collaboration withthese third parties, we collect information about our customers, prospects andother individuals over time and across different platforms when they use theseplatforms or interact with them. Individuals may submit information directly onour Sites or on platforms run by third parties, or by interacting with us, ouradvertisements, or emails they receive from us or from third parties. We mayuse special tools that are commonly used for this purpose, such as cookies,beacons, pixels, tags, mobile advertising IDs, flash cookies, and similartechnologies. We may have access to databases of information collected by ourbusiness partners.
The information we orthird party collect enables us to learn what purchases the person made, whatads or content the person sees, on which ads or links the person clicks, andother actions that the person takes on our Sites, or in response to our emails,or when visiting or using third parties’ platforms.
We, or the third partieswith which we work, use the information collected as described above tounderstand the various activities and behaviors of our customers, Site visitorsand others. We, or these third parties, do this for many reasons, including: torecognize new or past visitors to our Sites; to present more personalized content;to provide more useful and relevant ads - for example, if we know what ads youare shown we can try not to show you the same ones repeatedly; to identifyvisitors across devices, sales channels, third party websites and Sites, or todisplay or send personalized or targeted ads and other custom content that ismore focused on a person’s perceived interest in products or services similarto those that we offer.
Our interest-based adsmay be served to you in emails or on third-party platforms. We may serve theseads about our products or services or send commercial communications directlyourselves or through these third parties.
Visitors may opt out ofreceiving interest based advertising by advertising networks that may bedelivered to them on our platform and other websites by visiting the followingwebsites: http://www.aboutads.info/consumers; and http://www.networkadvertising.org. Thesefeatures will opt a Visitor out of many – but not all - of the interest-basedadvertising activities in which we or third parties engage.
The information gatheredby these third parties is used to make predictions about your interests orpreferences so that they can display advertisements or promotional material onthis Site and on other sites across the Internet tailored to your apparentinterests.
The business partnersand advertising networks that serve interest-based advertisements on theServices have limited access to a small amount of information about yourprofile and your device, which is necessary to serve you advertisements thatare tailored to your apparent interests. It is possible that they may reusethis small amount of information on other sites or services.
We do not share withthese third parties any information that would readily identify you (such asemail address); however, these third parties may have access to informationabout your device (such as IP or MAC address). We do not have access to, orcontrol over, the technologies that these third parties may use to collectinformation about your interests, and the information practices of these thirdparties are not covered by this Privacy Notice. Other than as discussed in thisdocument, we have no control over these third parties.
The Following Types of Cookies Are Used in the Site:
Protecting the privacyof young children is especially important. Our Service is not directed tochildren under the age of 18, and we do not knowingly collect Personal Datafrom children under the age of 18 without obtaining parental consent. If youare under 18 years of age, then please do not use or access the Service at anytime or in any manner. If we learn that Personal Data has been collected on theService from persons under 18 years of age and without verifiable parentalconsent, then we will take the appropriate steps to delete this information. Ifyou are a parent or guardian and discover that your child under 18 years of agehas obtained an Account on the Service, then you may alert us at [email protected] request that we delete that child’s Personal Data from our systems.
We follow generallyaccepted industry standards to protect the information submitted to us, bothduring transmission and once we receive it. We maintain appropriateadministrative, technical and physical safeguards to protect Personal Dataagainst accidental or unlawful destruction, accidental loss, unauthorized alteration,unauthorized disclosure or access, misuse, and any other unlawful form ofprocessing of the Personal Data in our possession. This includes, for example,firewalls, password protection and other access and authentication controls. Weuse SSL technology to encrypt data during transmission through public internet,and we also employ application-layer security features to further anonymizePersonal Data.
However, no method oftransmission over the Internet, or method of electronic storage, is 100% secure.We cannot ensure or warrant the security of any information you transmit to usor store on the Service, and you do so at your own risk. We also cannotguarantee that such information may not be accessed, disclosed, altered, ordestroyed by breach of any of our physical, technical, or managerialsafeguards. If you believe your Personal Data has been compromised, pleasecontact us as set forth in the “How to Contact Us” section.
If we learn of asecurity systems breach, we will inform you of the occurrence of the breach inaccordance with applicable law.
We only retain thePersonal Data collected from a User for as long as the User’s account is activeor otherwise for a limited period of time as long as we need it to fulfill thepurposes for which we have initially collected it, unless otherwise required bylaw. We will retain and use information as necessary to comply with our legalobligations, resolve disputes, and enforce our agreements as follows:
Although we may allowyou to adjust your privacy settings to limit access to certain Personal Data,please be aware that no security measures are perfect or impenetrable. We arenot responsible for circumvention of any privacy settings or security measureson the Service. Additionally, we cannot control the actions of other users withwhom you may choose to share your information. Further, even after informationposted on the Service is removed, caching and archiving services may have savedthat information, and other users or third parties may have copied or storedthe information available on the Service. We cannot and do not guarantee thatinformation you post on or transmit to the Service will not be viewed byunauthorized persons.
The Service is hosted in EU. If you choose to use the Service from the U.S or other regions of the worldwith laws governing data collection and use that may differ from EU law, thenplease note that you are transferring your Client Data and Personal Dataoutside of those regions to EU for storage and processing. Also, we maytransfer your data from EU to other countries or regions in connection withstorage and processing of data, fulfilling your requests, and operating theService. By providing any information, including Client Data and Personal Data,on or to the Service, you consent to such transfer, storage, and processing.
Processa does not own,control or direct the use of any of the Client Data stored or processed by aClient or User via the Service. Only the Client or Users are entitled toaccess, retrieve and direct the use of such Client Data. Processa is largelyunaware of what Client Data is actually being stored or made available by aClient or User to the Service and does not directly access such Client Dataexcept as authorized by the Client, or as necessary to provide Services to theClient and its Users.
The Client or the Useris the data controller under the Regulation for any Client Data containingPersonal Data, meaning that such party controls the manner such Personal Datais collected and used as well as the determination of the purposes and means ofthe processing of such Personal Data.
Processa is notresponsible for the content of the Personal Data contained in the Client Dataor other information stored on its servers (or its subcontractors’ servers) atthe discretion of the Client or User nor is Processa responsible for the mannerin which the Client or User collects, handles disclosure, distributes orotherwise processes such information.
Please revisit this pageperiodically to stay aware of any changes to this Policy, which we may updatefrom time to time. If we modify the Policy, we will make it available throughthe Service, and indicate the date of the latest revision, and will comply withapplicable law. Your continued use of the Service after the revised Policy hasbecome effective indicates that you have read, understood and agreed to thecurrent version of the Policy.
17. How to Contact Us
Please contact us withany questions or comments about this Policy, your Personal Data, our use anddisclosure practices, or your consent choices by email at [email protected]
Last update: 1st ofJanuary, 2023